🤖 AI Automation
Integrating artificial intelligence and automating core business processes for maximum efficiency and cost reduction.
Our AI & Automation Focus
- Process Optimization using Machine Learning (ML)
- Intelligent Chatbots and Customer Support Automation
- Custom NLP (Natural Language Processing) Solutions
- Robotic Process Automation (RPA) Implementation
Featured Project: Automated Customer Onboarding
Client / Industry
Large Telecommunications Provider
Key Service
NLP-Powered Document Verification & RPA
Technologies Used
Python
TensorFlow
RPA (UiPath)
NLP
1. The Challenge
The client experienced high error rates and slow processing times (average 48 hours) when manually verifying customer identity documents for new contracts. This led to a poor user experience and increased operational costs.
2. Our Solution
We built an integrated AI-RPA solution. The NLP model extracts data from scanned documents, cross-referencing it with internal systems, and the RPA bot finalizes the contract. This provides instant, real-time verification and processing.
3. The Results
- 📈 Reduced customer onboarding time from 48 hours to 3 minutes.
- 💰 Cut manual processing costs by 60% in the first year.
- 🛡️ Improved data accuracy and compliance to nearly 100%.